Resort Reviews for Club Cranberry

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David Grant

My family stayed at club cranberry from aug 22 to aug 27 and we ended up having one of the worse vacations since we became member back in 2003. Coffee maker not working, tv remote in master bedroom not working. Lamp missing from master bedroom, end table missing, picture on living room wall missing, blood stains on bed in 2nd bedroom, broken glass left in dishwasher, no recycling bin, internet issues. In addition, Richard , member services manager was complaining to one of his staff about lost revenue rather than trying to address customer satisfaction. Housekeeping staff were polite and helpful but member services not responsive. Very disappointed with the room preparation and number of issues that had to be corrected. Would be reluc


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